Olive Strachan North West Export Champion 2016
Inspiring Business North West
phone +44 (0) 161 209 3950

OSR logo with shadow

Olive Strachan, CEO and Founder of OSR Ltd, recently visited the Caribbean in relation to the UKTI Trade Mission.  The blog is in 2 parts; the first leg of her mission took Olive to the beautiful country of Barbados….

“Having being born on the beautiful Caribbean Island of Dominica, I have always had the desire to one day work in the Caribbean. With this in mind, we have invested in land with the intention of offering the same training services as we do in the UK, but with a sister company in West Indies. When I received an invitation from the UK Trade & Investment to attend the ‘Caribbean Education & Trade Mission’ to Barbados and Trinidad in March of this year, I jumped at the chance - and for some reason my husband said he would come with me!

"The first stop was Barbados. We stayed at the Accra Beach Resort and Spa, which I would highly recommend!  

"On the first day, we were taken to the British High Commission where we received a fantastic welcome and a complete overview of the Political and Economic aspects of Barbados by Victoria Dean, British High Commissioner to Barbados. 

"Presentations followed. arranged by Hadford Howell (Head of Trade and Investment from the Caribbean Development Bank) and the  University of the West Indies to name a few. It was an action-packed day and we left knowing what opportunities were available to us in Education and Training.  

"The following day, Hadford and his team had organised individual meetings with potential partners/buyers. It was a thoroughly interesting, informative and enjoyable trip. As an added bonus, we met some lovely people - a big shout-out to Sue Springer and her team from the Barbados Hotel and Tourism Association for making us feel so welcome!

"The following day, we were flying out to Trinidad and Tobago on the next leg of the visit – exciting times ahead.  My journey will continue with my August blog..."

Influencing and Persuading Skills

An essential component of organisational success at all levels.

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Bottom of Form

 Ideal for people who want to build strong relationships,exert greater influence and  project a positive image of themselves and their organisation.


Did You Know…

Previous workshops delivered by OSR enabled 84% of delegates to communicate effectively and to use their influencing skills to persuade others.

OSR can help you get your Managers back on track’ with our Influencing and Persuading Skills course delivered at the :

OSR Office


Peter House, Manchester

 20th June 2014 


Help you to get your Managers hone their influencing and persuading skills to achieve optimum results from work situations.

The Influencing and Persuading Skills programme delivered by OSR Training will help managers to achieve optimum results from work situations that involve other people,and create effective business relationships.

For further information contact Olive Strachan, 0161 209 3950 email olive@olivestrachan.com

Nurturing Aspirations and Fulfilling Professional Dreams


OSR logo


Effective communication is a fundamental element of organisational success at all levels.

To achieve the most favourable results from situations that include other people by enhancing your communication skills to inspire and generate effective business liaisons, there are 5 simple steps to maintaining effective communications:

  1. Understand your own personal communication style and how it impacts on those you are communicating with
  2. Identify the behaviours associated with good working relationships
  3. Use your communication style to influence others and develop effective relationships
  4. Understand the impact of relationships on personal performance, on colleagues and on clients
  5. Communicate effectively to 'gain the edge' and achieve your objectives

These 5 steps will enable the individual to consider possible motivators and can provide a simple framework for dealing with and managing people.

To achieve these simple steps...register now for The Effective Communicator programme. Workshop commences 14 October 2014 at:

OSR Office
Peter House, Manchester.


The Effective People Manager

In the management of a team, the human factor is crucial to success!

Once again, employee communications have made global headlines. Helping entreprenurial employees improves engagement and retention of top staff, according to L'Oreal HR Director Isabelle Minneci:

"All the best leaders I know have failed a lot in their career. If we encourage an environment where people are not afraid to try and fail, we will definitely reap the benefits in innovation and unlock worker's potential."

Did You Know...

Previous Effective Communicator workshops (delivered by OSR) enabled 88% of delegates to manage people effectively and to use their management styles to influence others.

OSR can support managers to feel more confident and get back in the fast lane with our Effective People Manager programme course, delivered at the:

OSR Office
REGUS, Peter House, Manchester
29th May 2014

We help your managers to hone their management and leadership skills to achieve optimum results from work situations.

The Effective People Manager programme will help managers to achieve optimum results from work situations that involve other people and create effective business relationships.

For further information, contact Olive Strachan on 0161 209 3949 or email olive@olivestrachan.com

The Effective Communicator
Effective communication is an essential component of organisational success at all levels.

Once again, employee communications have made global headlines. US-based AOL announced a change in their Communication strategy. Sara McAuley, CCP, WLCP. Member, WorldatWork 2014 Board of Directors quotes …

“With regard to manager involvement in employee communications, only 11% of respondents thought that managers effectively implemented and communicated total rewards to employees. In spite of these disappointing statistics, improvement of communications practices continues to be at the top of the list for rewards and HR professionals”

Did You Know…

Previous Effective Communicator workshops delivered by OSR enabled 94% of delegates to communicate effectively and to use their communication styles to influence others.

OSR can help you get your Managers back on track. Our Effective communicator course is delivered at:

OSR Office
Regus, Peter House, Manchester
20th May 2014

We help your managers to hone their communication skills to achieve optimum results from work situations.

The Effective Communicator Programme (delivered by OSR) will help managers to achieve optimum results from work situations that involve other people and create effective business relationships.

For further information contact Olive Strachan, 0161 209 3949 or email:



21 May at the Chancellors Hotel in Manchester, 15:00-20:30
Chancellors Hotel, Chancellors Way, Moseley Road, Fallowfield, Manchester, M14 6NN

Hosted by Olive Strachan, FCIPD - Chair of CIPD Manchester

We are delighted to announce that we have 2 prestigious keynote speakers at the event:

Will Kintish speaking on 'The 10 best habits of world-class networkers'

Will Kintish is acclaimed to be the leading UK authority on the subject of business networking. At this event he will be sharing his thoughts on where people get it right when attending business networking events….and when they don’t. The presentation will give you an insight to:

  • fully understand what networking is and all the opportunities available
  • building great rapport from the start of a business relationship
  • fully understand what it takes to be a world-class networker
  • understand the behaviours and manners of the best networkers
  • ensure that you are in complete control when working the room

Samantha Jones, Founding Director of Insight Factors and Horse Whisperer will be speaking on 'The Leadership Mirror'

Samantha provides coaching and consulting services to individuals and businesses experiencing significant personal or organisational change. She will share her personal and professional experiences of coaching with horses and why it changes people’s lives for the better.

An event not to be missed! Hone your leadership skills, receive world class advice on networking and identify how Horse Whispering can help you!

For further details and to book:

An opportunity to shape our programme for 2014/15

The CIPD Logo

In my position of Chair of the Manchester Branch of the CIPD - I am often asked by our members how we construct our programme of events. Well it is a year long activity culminating in the whole committee which consists of 20 strong volunteers from various backgrounds getting together to produce a programme that is innovative, creative and interesting. 

We have been approached by the CIPD Wimbledon to identify local projects that could have an impact on improving better work and working lives. We would really encourage all our members to get involved in helping us to shape our activities for 2014/15. We are constantly striving to understand what your requirements are from us and how we can improve our offering to you. 

My personal mission is to build the CIPD brand and to prove that HR really is the business.  The CIPD participate in current trends that are high on the government agenda for example Auto-enrolment and Megatrends. The ethos of the CIPD is to champion better work and working lives through improving people management and development practices to build on greater value for organisations, benefiting society and the economy.

The Team Management course is provided by OSR and aimed at leaders who want to inspire their teams to work together and who can delivery results and services better and more cost-effectively.

2014 course dates:

  • 8th April
  • 18th June
  • 24th October

Book now to reserve your place.

“Olive provided very informative, exciting sessions on the Managing Skills Training programme in Egypt.  I benefitted from her expert knowledge and creative presenting of her skills programme.  I would recommend Olive and OSR Training Consultancy for any company or business who would like an injection of fresh ideas and fun in the complex art of management skills and training.”

Sue Cole, Director of Studies at British School, Melfi Italy.

I have been a certified TetraMap®  Facilitator for 10 years I have found it to be an engaging model that lends itself to transforming team performance but also works well when used in one to one coaching situations. TetraMap® was created in New Zealand and it offers structured training tools which improve communication and consolidates unity and effectiveness.  It Maps the complexity of nature into four basic Elements: Earth, Air, Water and Fire. Then, using the power of metaphor we apply the map to human behaviour.  It supports us to choose a balanced, holistic perspective; whether it is to improve relationships, strengthen teamwork clarify a corporate vision, or provide a framework for organisational development.

Having worked internationally for some years one of the criticisms that delegates make is that some of the profiling tools do not lend themselves to diverse audiences. Another criticism is that often after completing a personality profiling exercise they soon forget what the outcomes were and how it reflects on how they work with others.  Once when I was delivering a session using TetraMap® in Portugal, one of the delegates approached me and said ‘Ahh so we are all different, and it is ok to be different because ultimately we complement each other and our differences make us part of the whole!’  He got it!

Most recently I have utilised the ‘TetraMap®’booklet called ‘Why are you like that’ whilst working with a coachee who could not understand why his Manager was always seeking to build their brand externally and was always looking for recognition from wider stakeholders. Once we had completed the tool together and discussed how the elements worked and the key traits of each one it allowed him some insight into his Manager’s behaviour thus reducing conflict in their relationship.

As a HR/Learning and Development Professional and Coach - I have often found it works well with audiences from both the Private and Public Sectors promoting harmony and understanding amongst diverse groups. It also works well with my ‘Reflective Coaching’ we use the tool to promote self-awareness prior to our coaching session outside. Where we utilise the beauty of nature to broaden and deepen the coaching experience allowing the coachee to understand that the only limitation to achieving their goal is their own self-belief.

TetraMap® is a registered trademark of TetraMap International in New Zealand and other countries

If you've ever been to see a business coach or mentor, the session most likely took place in an office. There's nothing especially wrong with that, of course, but as any office worker will tell you, it can be quite a stifling, claustrophobic environment. That goes double in a one-on-one situation like mentoring; sitting in a room, face-to-face with your new business coach, can be quite and intense (and even unpleasant experience).

We at OSR love trying new approaches to our work, and we recently hit upon a new idea - namely, using the local environment to enhance the coaching experience. Receiving advice for your business is a far more edifying experience when you're walking around a lake or enjoying the sunshine, and now that the weather has (gradually) started to improve, this could be a great approach for OSR and its clients.

Read more about this approach on Industry Today.

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