It is always good to know when you have done a good job. A simple thank you or well done usually suffices, but when you receive a written testimonial from a client, saying how they really appreciate your efforts, you feel wonderful and on top of the world.
I really enjoy what I do. I enjoy seeing people develop, and knowing that my training can improve their performance in the workplace. I enjoy instilling confidence and bringing people out of their shells, and to receive a written endorsement thanking me for my work and detailing how it has benefitted an individual is priceless.
I recently completed a training sessions for the Sales Champions for Campanile Hotels and the Louvre Hotel Group. I must say that all the delegates were fantastic, and each person had their own unique contribution to bring to the table. The training session proved to be very successful and everyone really enjoy the day - especially myself!
You can imagine my surprise when I received a beautiful bouquet of flowers at my office a couple of days after the session, along with a lovely thank you note. In addition, I also received the testimonial below to post onto the OSR website and to share on the OSR social media channels.
As I have mentioned, it is always good to get up in the morning and enjoy going to work, knowing that you are helping and supporting some individual or team to better themselves and improve their skills.
Over the 16 years OSR have been in business, we have trained 500 managers and delivered training in 20 countries. I have met some fabulous people and seen some fantastic sights, but when I receive a testimonial for doing what I love to do, it really is the best feeling and I wouldn't trade it for anything.
"Brilliant training as always! Having known and worked with Olive for 8 years now, each training session is success guaranteed. She is an exceptional character with a personality that brightens the room. Olive always makes the training very interesting and energetic, and she engages exceptionally well with all candidates. Olive is one of those very rare people, able to make her audience open up and get involved in the training. Next session is already scheduled with another team..."
Mark Aldridge, Louvre Hotels Group UK, Head of Operations - Northern Europe
When OSR received an invitation from the UK Trade & Investment to attend the ‘Caribbean Education & Trade Mission’ to Barbados and Trinidad we jumped at the chance! After visiting beautiful Barbados we embarked on the second leg of our journey to Trinidad where we were welcomed by Natalie Dookie; Head of Trade & Investment for UKTI Port of Spain and then Arthur Snell the British High Commissioner.
A hectic schedule proceeded with various presentations about ‘how to deliver business in Trinidad’ from the National Training agency, the university of the West Indies and the Ministry of Labour to name a few.
The next day we were all involved in the ‘ meet the buyer event’ where we were able to display our products and services and meet and network with a variety of local Education sector stakeholders for one to one discussions, meetings and company displays. Once again we came away feeling fully informed and with the impression that there is a great deal of potential in the Caribbean.
What have Olive Strachan Resources we gained from our Caribbean Trade Mission?
OSR now have a clear picture of what is required to do business in the Caribbean; we also had some interest in forming partnerships with us.
OSR have made some excellent contacts some of who have become friends, thank you to Marquita Andrews from Pearson for taking us out for dinner and for making us feel so welcome.
OSR have made some potential business contacts
The lovely Veronica JnMarie from UK Trade and Investment in Barbados periodically sends us details of contracts that could be of interest to us.
Overall, the visit was a really exciting, informative journey and we visited some lovely places and met some fantastic people.
So what does the future hold for Olive Strachan Resources? Watch this space……………………….
Workshops provided by OSR aimed at leaders who want to inspire teams to work together and who can deliver results and services better and more cost effectively.
Book now to reserve your place.
“Olive provided very informative, exciting sessions on the Managing Skills Training programme in Egypt. I benefitted from her expert knowledge and creative presenting of her skills programme. I would recommend Olive and OSR Training Consultancy for any company or business who would like an injection of fresh ideas and fun in the complex art of management skills and training.”
Sue Cole, Director of Studies at British School, Melfi Italy.
Olive Strachan, CEO and Founder of OSR Ltd, recently visited the Caribbean in relation to the UKTI Trade Mission. The blog is in 2 parts; the first leg of her mission took Olive to the beautiful country of Barbados….
“Having being born on the beautiful Caribbean Island of Dominica, I have always had the desire to one day work in the Caribbean. With this in mind, we have invested in land with the intention of offering the same training services as we do in the UK, but with a sister company in West Indies. When I received an invitation from the UK Trade & Investment to attend the ‘Caribbean Education & Trade Mission’ to Barbados and Trinidad in March of this year, I jumped at the chance - and for some reason my husband said he would come with me!
"The first stop was Barbados. We stayed at the Accra Beach Resort and Spa, which I would highly recommend!
"On the first day, we were taken to the British High Commission where we received a fantastic welcome and a complete overview of the Political and Economic aspects of Barbados by Victoria Dean, British High Commissioner to Barbados.
"Presentations followed. arranged by Hadford Howell (Head of Trade and Investment from the Caribbean Development Bank) and the University of the West Indies to name a few. It was an action-packed day and we left knowing what opportunities were available to us in Education and Training.
"The following day, Hadford and his team had organised individual meetings with potential partners/buyers. It was a thoroughly interesting, informative and enjoyable trip. As an added bonus, we met some lovely people - a big shout-out to Sue Springer and her team from the Barbados Hotel and Tourism Association for making us feel so welcome!
"The following day, we were flying out to Trinidad and Tobago on the next leg of the visit – exciting times ahead. My journey will continue with my August blog..."
Influencing and Persuading Skills
An essential component of organisational success at all levels.
Ideal for people who want to build strong relationships,exert greater influence and project a positive image of themselves and their organisation.
Did You Know…
Previous workshops delivered by OSR enabled 84% of delegates to communicate effectively and to use their influencing skills to persuade others.
OSR can help you get your Managers back on track’ with our Influencing and Persuading Skills course delivered at the :
Peter House, Manchester
20th June 2014
Help you to get your Managers hone their influencing and persuading skills to achieve optimum results from work situations.
The Influencing and Persuading Skills programme delivered by OSR Training will help managers to achieve optimum results from work situations that involve other people,and create effective business relationships.
For further information contact Olive Strachan, 0161 209 3950 email email@example.com
Nurturing Aspirations and Fulfilling Professional Dreams
5 SIMPLE STEPS TO EFFECTIVE COMMUNICATION
Effective communication is a fundamental element of organisational success at all levels.
To achieve the most favourable results from situations that include other people by enhancing your communication skills to inspire and generate effective business liaisons, there are 5 simple steps to maintaining effective communications:
- Understand your own personal communication style and how it impacts on those you are communicating with
- Identify the behaviours associated with good working relationships
- Use your communication style to influence others and develop effective relationships
- Understand the impact of relationships on personal performance, on colleagues and on clients
- Communicate effectively to 'gain the edge' and achieve your objectives
These 5 steps will enable the individual to consider possible motivators and can provide a simple framework for dealing with and managing people.
To achieve these simple steps...register now for The Effective Communicator programme. Workshop commences 14 October 2014 at:
Peter House, Manchester.
The Effective People Manager
In the management of a team, the human factor is crucial to success!
Once again, employee communications have made global headlines. Helping entreprenurial employees improves engagement and retention of top staff, according to L'Oreal HR Director Isabelle Minneci:
"All the best leaders I know have failed a lot in their career. If we encourage an environment where people are not afraid to try and fail, we will definitely reap the benefits in innovation and unlock worker's potential."
Did You Know...
Previous Effective Communicator workshops (delivered by OSR) enabled 88% of delegates to manage people effectively and to use their management styles to influence others.
OSR can support managers to feel more confident and get back in the fast lane with our Effective People Manager programme course, delivered at the:
REGUS, Peter House, Manchester
29th May 2014
We help your managers to hone their management and leadership skills to achieve optimum results from work situations.
The Effective People Manager programme will help managers to achieve optimum results from work situations that involve other people and create effective business relationships.
For further information, contact Olive Strachan on 0161 209 3949 or email firstname.lastname@example.org
The Effective Communicator
Effective communication is an essential component of organisational success at all levels.
Once again, employee communications have made global headlines. US-based AOL announced a change in their Communication strategy. Sara McAuley, CCP, WLCP. Member, WorldatWork 2014 Board of Directors quotes …
“With regard to manager involvement in employee communications, only 11% of respondents thought that managers effectively implemented and communicated total rewards to employees. In spite of these disappointing statistics, improvement of communications practices continues to be at the top of the list for rewards and HR professionals”
Did You Know…
Previous Effective Communicator workshops delivered by OSR enabled 94% of delegates to communicate effectively and to use their communication styles to influence others.
OSR can help you get your Managers back on track. Our Effective communicator course is delivered at:
Regus, Peter House, Manchester
20th May 2014
We help your managers to hone their communication skills to achieve optimum results from work situations.
The Effective Communicator Programme (delivered by OSR) will help managers to achieve optimum results from work situations that involve other people and create effective business relationships.
For further information contact Olive Strachan, 0161 209 3949 or email:
LIMITED PLACES AVAILABLE!
CIPD MANCHESTER BRANCH ANNUAL GENERAL MEETING
21 May at the Chancellors Hotel in Manchester, 15:00-20:30
Chancellors Hotel, Chancellors Way, Moseley Road, Fallowfield, Manchester, M14 6NN
Hosted by Olive Strachan, FCIPD - Chair of CIPD Manchester
We are delighted to announce that we have 2 prestigious keynote speakers at the event:
Will Kintish speaking on 'The 10 best habits of world-class networkers'
Will Kintish is acclaimed to be the leading UK authority on the subject of business networking. At this event he will be sharing his thoughts on where people get it right when attending business networking events….and when they don’t. The presentation will give you an insight to:
- fully understand what networking is and all the opportunities available
- building great rapport from the start of a business relationship
- fully understand what it takes to be a world-class networker
- understand the behaviours and manners of the best networkers
- ensure that you are in complete control when working the room
Samantha Jones, Founding Director of Insight Factors and Horse Whisperer will be speaking on 'The Leadership Mirror'
Samantha provides coaching and consulting services to individuals and businesses experiencing significant personal or organisational change. She will share her personal and professional experiences of coaching with horses and why it changes people’s lives for the better.
An event not to be missed! Hone your leadership skills, receive world class advice on networking and identify how Horse Whispering can help you!
For further details and to book:
An opportunity to shape our programme for 2014/15
In my position of Chair of the Manchester Branch of the CIPD - I am often asked by our members how we construct our programme of events. Well it is a year long activity culminating in the whole committee which consists of 20 strong volunteers from various backgrounds getting together to produce a programme that is innovative, creative and interesting.
We have been approached by the CIPD Wimbledon to identify local projects that could have an impact on improving better work and working lives. We would really encourage all our members to get involved in helping us to shape our activities for 2014/15. We are constantly striving to understand what your requirements are from us and how we can improve our offering to you.
My personal mission is to build the CIPD brand and to prove that HR really is the business. The CIPD participate in current trends that are high on the government agenda for example Auto-enrolment and Megatrends. The ethos of the CIPD is to champion better work and working lives through improving people management and development practices to build on greater value for organisations, benefiting society and the economy.