In an ideal world (or should I say company!), people would bounce into work each day with smiles on their faces, motivated to be productive and engaged. But, as we know, the truth is that most people are completely disengaged. That tends to leave just a small section, usually categorised as the 'Talent Pool', who are actively engaged and motivated to make a difference within the organisation.
As we know, there are endless reasons for disengagement, as people and organisational culture can be so different from organisation to organisation. In my opinion, there are a few familiar ones in the many years I have focused on engagement within businesses:
- Poor working environment
- Pressure on employees, which affects some people's mental well-being
- Lack of salary growth or employee benefits
- Lack of meaningful progression or development
- Poor management - this is probably the hardest to break through negative leadership culture norms
Sadly, for many organisations, engagement has become a to-do list of activities:
- Annual engagement survey - tick
- Benefits and compensation initiative - tick
- Celebrating success - tick
And while these things are vital, what many managers and leaders lack is the understanding of how they can impact and improve engagement. It's really worth investing in attending an employee engagement course to learn practical solutions, such as:
- Alignment of company and individual values
- How to retain talent and setting targets to measure this
- Developing trust and being a supportive leader
- Addressing the gaps and putting an action plan in place
If you improve your employees' emotional commitment to the organisation's goals, they will start to care more. And in turn they will become more productive, giving better service internally and externally and even retaining the talent in their jobs for longer. That will lead to happier customers/clients who refer, which drives sales.
At OSR, we run Employee Engagement courses and off consultancy on this subject - please get in touch to find out how we can help.
For all the 20 years I've been coaching, I've always loved it. I get a deep sense of achievement from taking a client who feels like there's no way forward, and opening their eyes to their own potential and the opportunities that are available to them.
And it's a privilege to have clients open up to me and for me to see inspiring and talented individuals start to realise what they are capable of.
I think the best way to give you an idea of what coaching can do for you is if I give you some feedback from one of my clients:
'Olive coached me for four months this year and it has literally transformed my life.
I would really look forward to our weekly sessions where we'd focus on my works issues and aspirations. To have the attention and insight from a trained professional was a massive luxury and allowed me to not only improve my performance in my job, but it also gave me the confidence to aim higher and expect more for myself.
And being listened to each week was just glorious. At work I'm quite quiet and it's a very competitive and at times undermining environment. I flourished and grew with the attention and guidance that Olive gave me. I learned to trust my own instincts and my ability to make sound decisions and that confidence was quickly noticed and appreciated at work.
I feel so much more equipped to deal with difficult situations and people at work now. And I'm getting to work on really interesting projects because of my improved performance. I feel that I'm a much more respected member of the team now. It's a long way from where I was this time last year.'
If you'd like to find out more about the coaching I offer, do contact me - I'd be very happy to explain how it works.