It is always good to know when you have done a good job. A simple thank you or well done usually suffices, but when you receive a written testimonial from a client, saying how they really appreciate your efforts, you feel wonderful and on top of the world.
I really enjoy what I do. I enjoy seeing people develop, and knowing that my training can improve their performance in the workplace. I enjoy instilling confidence and bringing people out of their shells, and to receive a written endorsement thanking me for my work and detailing how it has benefitted an individual is priceless.
I recently completed a training sessions for the Sales Champions for Campanile Hotels and the Louvre Hotel Group. I must say that all the delegates were fantastic, and each person had their own unique contribution to bring to the table. The training session proved to be very successful and everyone really enjoy the day - especially myself!
You can imagine my surprise when I received a beautiful bouquet of flowers at my office a couple of days after the session, along with a lovely thank you note. In addition, I also received the testimonial below to post onto the OSR website and to share on the OSR social media channels.
As I have mentioned, it is always good to get up in the morning and enjoy going to work, knowing that you are helping and supporting some individual or team to better themselves and improve their skills.
Over the 16 years OSR have been in business, we have trained 500 managers and delivered training in 20 countries. I have met some fabulous people and seen some fantastic sights, but when I receive a testimonial for doing what I love to do, it really is the best feeling and I wouldn't trade it for anything.
"Brilliant training as always! Having known and worked with Olive for 8 years now, each training session is success guaranteed. She is an exceptional character with a personality that brightens the room. Olive always makes the training very interesting and energetic, and she engages exceptionally well with all candidates. Olive is one of those very rare people, able to make her audience open up and get involved in the training. Next session is already scheduled with another team..."
Mark Aldridge, Louvre Hotels Group UK, Head of Operations - Northern Europe
When OSR received an invitation from the UK Trade & Investment to attend the ‘Caribbean Education & Trade Mission’ to Barbados and Trinidad we jumped at the chance! After visiting beautiful Barbados we embarked on the second leg of our journey to Trinidad where we were welcomed by Natalie Dookie; Head of Trade & Investment for UKTI Port of Spain and then Arthur Snell the British High Commissioner.
A hectic schedule proceeded with various presentations about ‘how to deliver business in Trinidad’ from the National Training agency, the university of the West Indies and the Ministry of Labour to name a few.
The next day we were all involved in the ‘ meet the buyer event’ where we were able to display our products and services and meet and network with a variety of local Education sector stakeholders for one to one discussions, meetings and company displays. Once again we came away feeling fully informed and with the impression that there is a great deal of potential in the Caribbean.
What have Olive Strachan Resources we gained from our Caribbean Trade Mission?
OSR now have a clear picture of what is required to do business in the Caribbean; we also had some interest in forming partnerships with us.
OSR have made some excellent contacts some of who have become friends, thank you to Marquita Andrews from Pearson for taking us out for dinner and for making us feel so welcome.
OSR have made some potential business contacts
The lovely Veronica JnMarie from UK Trade and Investment in Barbados periodically sends us details of contracts that could be of interest to us.
Overall, the visit was a really exciting, informative journey and we visited some lovely places and met some fantastic people.
So what does the future hold for Olive Strachan Resources? Watch this space……………………….