Olive Strachan MBE North West Export Champion 2016
Inspiring Business North West
phone +44 (0) 161 209 3950
OSR Global Training Training Providers
discussion on 11/09 at Lakeside Hotel and Spa

Frequently Asked Question's - FAQ’s

Course start and end times

Courses start at 9.30am we will advise you of the exact start and finish time in your joining instructions, sent two weeks before the course. On arrival, you will get a chance to network with your fellow delegates over hot and cold refreshments served throughout the day. Lunch is for one hour scheduled between 12.00 noon and 2.00pm.

The dress code

We ask delegates to wear what feels most comfortable in a business environment. The courses are interactive and fun within a relaxing business environment the best for business training.

The number of people on courses

We strictly limit delegate numbers to ensure each delegate receives the best training possible. The maximum group size ranges from 6 to 14 but it does vary course to course.

Food and refreshments

We provide lunch inclusive with all our courses. You will be given £5 food voucher.

Course locations

Olive Strachan Resources offices are;
Peter House
Oxford Street
M1 5AN

The nearest car park is in Victoria train station. This NCP car park is £6 per day.

Contact details at Olive Strachan Resources

The team at are always happy to talk to you.
Call on 0161 209 3950 (Mon – Fri GMT 8.30am-5.30pm) or email info@olivestrachan.com

In-house vs. public course

Public courses enable individuals with specific training needs from different backgrounds to share experiences, network and learn with people from a variety of different industries and backgrounds.

In-House courses can be more cost-effective if you need to train a number of people in the same skills.

Book a course

There are two ways to book a course:

Over the phone

Call our service team free on 0161 209 3950

By email

Email us at info@olivestrachan.com with your name, phone number, company name and address, course name& date you want to book, plus the name of the delegate if it’s not you. We’ll contact you to confirm payment and dates.

We can work closely alongside you to ascertain how we can best enable you to achieve your objectives with your budget, no matter how large or small. Alternatively, call us free on 0161 209 3950, or email us at info@olivestrachan.com.

Payment methods accepted?

We are flexible about methods of payment – we accept all major cards.

We are happy to set up new clients with an invoice account subject to credit check. This usually takes 48 hours. We will hold the course place whilst we confirm your details and perform the credit check.

We are also happy to accept cheque payment providing the amount has cleared prior to the date of the course. Please note that if we have not received cleared funds by the start date we reserve the right to refuse admission.

Please note, by clicking book you agree to our terms and conditions - view them here

Global team

We run courses all over the world, feel free to give us a call to talk through your requirements.

All of our courses are delivered by a team of highly qualified, experienced and specialist trainers. They come from a range of backgrounds specific to the relevant industry and area of expertise.


Please tell us all about the problem by calling us on 0161 209 3950 or put it in writing to info@olivestrachan.com.

We'll aim to get back to you within 2 working days with an initial response, and resolve your problem promptly and efficiently after fully investigating what's happened.

Specific requirements

If you have a particular requirement (e.g. braille or large print training materials) please let us know.

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