Innovative Training Delivery

The distinctive added value we offer our clients – our experience includes delivering a variety of training and development programmes for both national and international organisations our global team have worked in more than 20 different countries. So we will face no steep learning curve and will deliver positive results from day one. The benefits of our experience will give our clients productivity savings and minimum exposure to risk, while securing a reliable, flexible and energetic response from our team.

Training delivery will be as far as practicable be based on tutor-led workshops modules, plus tutor support, time for reflective learning, short tasks and assessment activity. Learning styles will blend tutor presentations with focused discussions, DVD and group work, practical exercises, role-playing, use of actors, business simulations and games. Our aim will be to make learning as interesting and effective as possible for the whole range of participants. Each module will conclude with the preparation of personal and team action plans for self-improvement, and a feedback session in which participants have the opportunity to discuss their responses to the workshop and indicate how their learning outcomes will be translated into action within their work responsibilities. We will advise managers on the most effective means of following up action plans with personnel in each discipline.

The materials that OSR use when delivering a training programme include:
A learner pack for each participant, with a fully annotated manual covering all elements of the module and explaining the purpose and content of the training programme. All training products and services will be presented in a style that is crisp, accessible and user-friendly, and wherever possible in an interactive format. The material will also contain a strong element of reflective practice.

We attach a high degree of importance to liaison, consultation and efficient communications with our clients and feedback received from participants in the training programme to facilitate this we have mechanisms in place for ensuring that the training we provide is alert and responsive to our clients preferences and to the views and reactions of the participants being trained.

Quality management we know that our clients are striving for service excellence through sustainable self-improvement. We recognise the importance of these principles, and will apply them truthfully and conscientiously to our own work. We see project management as an organic process that combines the energy to respond immediately to client requests, working methods focused on value performance, insight into the heart on an issue, and the adaptability to learn from experience.

Our impact measurement model, will from a valuable tool, providing our clients with meaningful qualitative and quantitative data to ensure that the programme is having its desired impact across the whole organisation.

In short OSR is training consultancy that offers a safe and experienced pair to hands combined with enterprise, drive and innovation – maximising impact while minimising risk.