Frequently Asked Question's - FAQ’s

Course start and end times

Courses start at 9.30am we will advise you of the exact start and finish time in your joining instructions, sent two weeks before the course. On arrival, you will get a chance to network with your fellow delegates over hot and cold refreshments served throughout the day. Lunch is for one hour scheduled between 12.00 noon and 2.00pm.

The dress code

We ask delegates to wear what feels most comfortable in a business environment. The courses are interactive and fun within a relaxing business environment the best for business training.

The number of people on courses

We strictly limit delegate numbers to ensure each delegate receives the best training possible. The maximum group size ranges from 6 to 14 but it does vary course to course.

Food and refreshments

We provide lunch inclusive with all our courses. You will be given £5 food voucher.

Course locations

Olive Strachan Resources offices are;
Forsyth Business Centre
The Triangle
Exchange Square
Manchester
M4 3TR

The nearest car park is in Victoria train station. This NCP car park is £6 per day.

Contact details at Olive Strachan Resources

The team at are always happy to talk to you.
Call on 0161 838 5692 (Mon – Fri GMT 8.30am-5.30pm) or email info@olivestrachan.com

In-house vs. public course

Public courses enable individuals with specific training needs from different backgrounds to share experiences, network and learn with people from a variety of different industries and backgrounds.

In-House courses can be more cost-effective if you need to train a number of people in the same skills.

Book a course

There are three ways to book a course:

Online

Browse or search for a course, view details and then click book now.

Over the phone

Call our service team free on +44(0)1618385692

By email

Email us at info@olivestrachan.com with your name, phone number, company name and address, course name& date you want to book, plus the name of the delegate if it’s not you. We’ll contact you to confirm payment and dates.

We can work closely alongside you to ascertain how we can best enable you to achieve your objectives with your budget, no matter how large or small. Alternatively, call us free on +44(0)1618385692, or email us at info@olivestrachan.com.

Payment methods accepted?

We are flexible about methods of payment – we accept all major cards.

We are happy to set up new clients with an invoice account subject to credit check. This usually takes 48 hours. We will hold the course place whilst we confirm your details and perform the credit check.

We are also happy to accept cheque payment providing the amount has cleared prior to the date of the course. Please note that if we have not received cleared funds by the start date we reserve the right to refuse admission.

Please note, by clicking book you agree to our terms and conditions - view them here

Global team

We run courses all over the world, from Afghanistan to Yemen. Feel free to give us a call to talk through your requirements.

All of our courses are delivered by a team of highly qualified, experienced and specialist trainers. They come from a range of backgrounds specific to the relevant industry and area of expertise.

Complaints

Please tell us all about the problem by calling us on +44(0)1618385692 or put it in writing to info@olivestrachan.com.

We'll aim to get back to you within 2 working days with an initial response, and resolve your problem promptly and efficiently after fully investigating what's happened.