Sales Skills

Duration: 1 day

Cost: £250.00

Select a Date: 16/03/201208/06/201215/10/201216/11/2012

Who is it for?

Anyone who has ever picked up the telephone to make a cold call, or followed up after they've sent out literature, knows that it's a much more difficult task than making a face-to-face sale. Delegates will discuss and put into practice, with stimulated role-play, up to date techniques for making productive sales calls.

Course Objectives

This course will concentrate on prospecting for business and will demonstrate how using the telephone as a positive sales tool promotes and/or sells goods and services.

Programme Overview

Understand the buying process. Use probing techniques to gather relevant information regarding customers. Target future prospects to expand your company database. Overcome objections to your product. Gain the knowledge and skills required for effective appointment making

Benefits to the delegate and the organisation

The opportunity to network and exchange ideas with like-minded professionals.
All our programmes are delivered by expert trainers who are leading specialists in organisational development.
An up-to-date view of the key legal issues.
Small Group sizes to ensure the opportunity for discussion and feedback.
Real life case studies.
Personal action planning.