+44 (0) 161 838 56 92
Assertiveness skills
Who is it for?
People who require the necessary skills and knowledge to be more assertive in the workplace.Course Objectives
This programme is designed to raise awareness of what assertiveness is.Programme Overview
Identify assertive, non-assertive and aggressive behaviour in self and others. Describe the effects of assertive, non-assertive and aggressive behaviour. Recognise how beliefs can effect behaviour. Giving and receiving feedback. Using assertive behavior to achieve a 'win-win' situation. Making and refusing requests. Dealing with aggression in othersBenefits to the delegate and the organisation
The opportunity to network and exchange ideas with like-minded professionals.All our programmes are delivered by expert trainers who are leading specialists in organisational development.
An up-to-date view of the key legal issues.
Small Group sizes to ensure the opportunity for discussion and feedback.
Real life case studies.
Personal action planning.
Location: Manchester City Centre
How to book a course
Read our Terms & FAQs
Read our Terms & FAQs
Download a booking form
Download and complete the PDF booking form below and return it to us, either by email to info@olivestrachan.com or by post, send to:
Olive Strachan Resources
The Triangle,
Exchange Square,
Manchester
M4 3TR.
Click the button below to download the form, which is available in Adobe Acrobat.
Download and complete the PDF booking form below and return it to us, either by email to info@olivestrachan.com or by post, send to:
Olive Strachan Resources
The Triangle,
Exchange Square,
Manchester
M4 3TR.
Click the button below to download the form, which is available in Adobe Acrobat.
Place a phone order
Please contact our Customer Service team on:
Call: +44 (0)16 1838 5692
Our team will take your registration details and place your booking order.
Please contact our Customer Service team on:
Call: +44 (0)16 1838 5692
Our team will take your registration details and place your booking order.
